Refund & Cancellation Policy

Effective Date: 09/03/2026

This policy explains how refunds and cancellations work for The Morphology Kit® Latin Progression Guided Lessons, operated by Sound Literacy Solutions LLC. It forms part of our Terms and Conditions.

What You Are Buying

Access to the Guided Lessons is a digital product sold as a one-time purchase. Access is granted immediately once your payment completes. There is no physical product and nothing is shipped.

Cancellation

Because this is a one-time purchase rather than a subscription, there is no recurring payment to cancel. You will not be billed again, and no action is needed to stop future charges. If you simply no longer wish to use the Service, you can stop at any time; if you would like your account removed, contact us using the details below.

Refund Window

You may request a refund within 14 days of your purchase date. We want the Guided Lessons to be genuinely useful in your setting — if they are not what you expected, tell us within that window and we will help.

How to Request a Refund

Payments for the Service are processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record for your purchase. You can request a refund in either of two ways:

• Contact us directly at the-team@soundlitreracysolutions.com. Please include the email address used at checkout and, if you have it, your Paddle order or transaction reference — both appear on the receipt emailed to you at the time of purchase.
• Contact Paddle's buyer support at https://paddle.net, which can locate your transaction from your email address or order reference.

Because Paddle is the Merchant of Record, refunds are issued by Paddle and are subject to Paddle's own refund terms in addition to this policy. Approved refunds are returned to the original payment method where possible.

When a Refund May Be Declined

We may decline a refund request where:

• The request is made more than 14 days after the purchase date
• The course content has been substantially consumed or downloaded in full
• The materials have been redistributed, shared, or otherwise used in breach of our Copyright & Usage Policy
• The request relates to a purchase already refunded or charged back

Nothing in this policy limits any statutory refund or cancellation right you may have as a consumer under the law of your country of residence. Where such a right applies, it takes precedence over the terms above.

What Happens After a Refund

When a refund is processed, access to the Guided Lessons ends. Any student access codes issued against the refunded purchase are revoked at the same time, and students holding those codes will no longer be able to view lesson content. The single-user license granted with your purchase terminates, and you must stop using and delete any materials downloaded from the Service.

Processing Time

We aim to respond to refund requests within 3 business days. Once a refund is approved, Paddle processes the return to your original payment method; how long the funds take to appear depends on your bank or card issuer and is typically a further 5–10 business days.

Problems With Access

If you paid but cannot access the Guided Lessons, please contact us before requesting a refund — this is usually something we can resolve quickly, and we would much rather get you into the course than process a refund you did not really want.

Changes to this Policy

We may update this policy from time to time. When we make material changes, we will update the Effective Date above. The policy in effect at the time of your purchase governs that purchase.

Contact Us

Email: the-team@soundlitreracysolutions.com

Website: https://themorphologykit.com

Paddle (Merchant of Record, billing and refunds): https://paddle.net